Dan Arnold

Worked at Valve for eight years, moderating Steam community forums and coordinating player feedback loops for CS:GO and Dota 2. Implemented sentiment analysis tools to track player frustration during updates. Transitioned to freelance after Valve's restructuring. Writes because community management is often reduced to moderation. Focuses on how player feedback shapes game development, and why transparent communication during controversies prevents backlash.

22 articles · Seattle, USA